Volume 7, Issue 52
December 30, 2009

In This Issue:

Quick Links:

1. Editor's Welcome

2. In The News
3. Scrapbooking and Pizza

4. Press Release

 5. Article Archives
 6. Book Club

 7. Retail Store Directory
 8. Premier Store Coupons
 9. Online Shopping Links

"Strategic advantage lies in the leverage of knowledge."

-- Robert Buckman

 
Welcome from the Editor

Jami picture

 

In business, as in life, we often look for ways to enhance ourselves in order to be successful. Sometimes finding success comes easily while other times it may seem like the process lasts forever before we reach our destination. One sure way to make the process simpler is to search out resources like newsletters, business groups, and support organizations. Let us help you in the process.


Jami Petersen
newsletters@a-z.com

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In The News

News you can use about the latest media coverage of hot trends, noteworthy events and dynamic industry leaders. Learn more about the current headlines in arts and crafts by clicking on the title of each article segment.
 

Creative Memories leaders sued. "A lawsuit filed late Wednesday accuses former and current leaders of Creative Memories and The Antioch Co. of causing and cashing in on the local scrapbooking pioneer’s bankruptcy, leading to the loss of $50 million to $80 million in employee retirement accounts."

 

Photobucket and Ontela Announce Agreement to Merge Operations. The combined company, which will be known as Photobucket Corporation, will leverage the assets of two of the online photo industry’s leading players. The combination will bring together Photobucket’s massive audience of more than 22 million users in the U.S. with Ontela’s leading-edge software that is currently in use on more than 30 wireless carriers, including Verizon and T-Mobile. Photobucket will leverage Ontela’s wireless carrier relationships to provide distribution and consumer access to more than 140 million wireless subscribers, while Ontela will drive uptake of its mobile applications by capitalizing on Photobucket’s brand and highly active user base.

 

New Scrapbook Papers Released for the Scrapbooking Holiday Season by Craft Company Empirical Praxis. Located at cardtoppers4crafts.com under their festive scapbooking and backing papers section, crafters can choose from a range of decorative papers perfect for scrapbooking and preserving family photos taken over the festive holidays. The scrapbook papers are instantly downloadable, which means that crafters can search for the right papers to suite their scrapbook project and get them quickly and conveniently with the click of a mouse.

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Scrapbooking and Pizza

dennisI wanted to share with you a story about a retailer that has an important lesson regarding the nature of what it takes to be a great retailer today.

A new owner having never been in retail before bought a Domino's franchise. He opened his new store at a resort area near a lake. The first challenge he faced with his market area is most of the residences live there only six months out of the year. It's a place where people come in the summer and really nobody stays for the winter. Think about that, you’re in retail and now you discover you have to make all of your real profit in a six month period of time because for the rest of the year your business is going to be dead.

The second challenge he discovered shortly after he opened. Domino's guarantees pizza deliver within thirty minutes. There was no way that he could consistently make the advertised time limit because he was situated on a big lake with houses stretching all the way around the lake. This was quickly becoming a disaster for his retail business.

He needed to find the shortest route between the restaurant and homes so he began to deliver the pizza by boat. Every house was right on the lake accompanied by a dock. As a result, he became the first Domino's franchisee to ever deliver pizza by boat. You have got to love a retailer like this who just doesn’t understand the words, “it can’t be done”.

The next challenge he discovered was that boats don't stay stable like a vehicle. Although the pizza was getting there in thirty minutes, it was all smashed to one side of the box and stuck to the lid. Once again, he needed an innovative solution.

He got with the Domino's engineers and together they invented a device solely for his use. They invented a device that involved a heating gyroscope to hold the pizzas in the boat while keeping them hot and stable regardless of the boat’s movement. Now that’s clever retailing! And it shows what can happen when you work closely with your supplier to solve what is really a joint issue of getting more sales.

The next challenge he faced was that at night the docks and lake were dark. His delivery people were getting lost out on the lake and getting lost meant being late and being late meant the pizza was free. He decided to go around the entire lake and put solar lights on every dock at his expense. He also painted on dock numbers so when people ordered their pizza they could just give their dock number and his staff could get there on time with a perfect pizza. Retail invention and a set of clever ideas brought him profits and newbies for his product and services, ultimately making his pizza business work.

Here's the amazing part of the story. In a six-month period that franchisee out sold two-thirds of what the Domino's franchisees do all year long simply by delivering pizza by boat on his lake just a portion of the year.

The moral of the story is either you want it badly enough to do what it takes or you don’t. What would your sales look like if you applied this tenacious attitude towards looking for the newbie?

A few years ago I was talking with some of the executives of Cord Camera. They have 37 stores nine of which have a great scrapbooking section. They are an independent retail chain who has to think outside the box like everyone else. In this case they thought with the box, a pizza type box.

Like everyone else they had some slow moving inventory they needed to clear. They came up with the great idea of Scrapbook Pizza! They purchased some boxes that where the shape and size of a pizza box and created a clever list of scrapbook ingredients. The result was a great sales event that creatively moved older inventory without their having to heavily discount it. It also drove up the average size of the transaction, and by thinking outside the box they found the solution in a pizza box.

Simply stated we should be reaching to move past the $2.1 billion mark we are at today. To do that the industry needs newbies and we need to grow from 4.5 million scrapbookers to 40 million with new products, new ideas and new ways of doing business that will only happen by working together.

Like the pizza guy we need more business more often and in our case we need it all year long. We need more men buying products and we need real solutions that appeal to them on a mass scale. Like the pizza guy who was worried about time we need to worry about the time our core customers have to shop and how much they have to spend. We can’t afford to have scrapbooking be seen as a luxury expense because it is now costing on average $16.50 cents per three photo scrapbook page. Nor can it be seen as a category that takes too much time. We must fit into today’s reality for women whose budgets are tighter because of rising fuel prices and who have less time now than ever before.

We have the potential so the question is can we be as SMART as the pizza guy to shine a light on those consumers addresses we would like to sell to even in the middle of the night? When we think and act before the box is closed is when we will reach the goal at hand. And that is what being business SMART is all about.

Press Release: Pentel of America On National Handwriting Day 

Pentel of America wants you to write something special on National Handwriting Day, January 23, 2010. On July 4, 1776, John Hancock signed the Declaration of Independence. Grasping his pen, Hancock signed the revolutionary document with a flamboyant, passionate, and famous large signature.

Hancock’s signature is perhaps the best representation of the power of the handwritten word. Therefore, it is only appropriate that his birthday, January 23rd, is now known as National Handwriting Day. Sponsored by the Writing Instrument Manufacturers Association (WIMA), the intent of National Handwriting Day is to alert the public to the importance of handwriting. According to WIMA, National Handwriting Day is a chance for all of us to re-explore the purity and power of handwriting.

“Technology advances have in some cases lessened the art of the handwritten word. Texting, e-mail, and personal computers have usurped personal writing,“ says Marty Furman, Chief Operating Officer of Pentel of America, a leading manufacturer of writing instruments. “But nothing can compare to the sincere generosity of the handwritten word,” Furman continued. “Taking the time to personally convey one’s thoughts is a grand display of individuality that technology cannot simply replicate.”

Pentel of America has a long-standing relationship with American history, so their endorsement of National Handwriting Day is a synergistic fit. In the early 1960’s, the press secretary to Lyndon B. Johnson attended a stationary show and obtained a sample of the Pentel Sign Pen. President Johnson borrowed the pen, loved the smooth writing performance, and ordered 24 dozen to call his own. The Pentel Sign Pen became the President’s pen of choice used to sign documents and write important notes and letters. In keeping with America’s vision for an environmentally-friendly country, the Pentel Sign Pen is made from 80% Recycled Plastic.

“The history of the Pentel Sign pen is a perfect representation of the innovation and ingenuity that pervades Pentel of America. Our investment in environmentally friendly products with the Pentel of America Recycology line demonstrates the progression of product performance that would make any president proud,” says Furman.

So on the 23rd of January 2010, take the time to write a note. You can write a poem, a journal entry, or a letter to the President. Take the time to sign your name proudly, in honor of one our founding fathers. Just make sure the pen you use is a good one, and good for the environment too.

ABOUT PENTEL
All Pentel products are backed by warranty against defects in materials and workmanship. Known for quality and innovation, Pentel is a world leader in the manufacturing and selling of writing instruments and art materials. With offices throughout the world, the Pentel of America headquarters is located in Torrance, California.