“I
am often asked if there are any business books I have read that
I would recommend. The following is a list of books that I can
say had a positive impact on my thinking, lectures, classes,
discussions and writings. I hope you find within the pages of
these great books hidden treasures of knowledge that will be of
great value to you and the health and well being of your
business!”

1. The Tipping Point by Malcolm
Gladwell: Defining that precise moment when a trend becomes
a trend, Malcolm Gladwell probes the surface of everyday
occurrences to reveal some surprising dynamics behind explosive
social changes. He examines the power of word-of-mouth and
explores how very small changes can directly affect popularity.
Perceptive and imaginative, The Tipping Point is a
groundbreaking book destined to overturn conventional thinking
in business, sociological, and policy-making arenas.
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2. Blink by Malcolm Gladwell: In his #1 bestseller The
Tipping Point, Malcolm Gladwell redefined how we understand the
world around us. In BLINK, he revolutionizes the way we
understand the world within.
How do we make decisions--good and bad--and why are some people
so much better at it than others? That's the question Malcolm
Gladwell asks and answers in BLINK. Drawing on cutting-edge
neuroscience and psychology, Gladwell shows how
the difference between good decision making and bad has nothing
to do with how much information we can process quickly, but
rather with the few particular details on which we focus.
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3. Crossing the Chasm by
Geoffrey A. Moore: Here is the bestselling guide that
created a new game plan for marketing in high-tech industries.
Crossing the Chasm has become the bible for brining cutting-edge
products to progressively larger markets. This revised and
updated edition provides new insights into the realities of
high-tech marketing, with special emphasis on the Internet.
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4. Good to Great by Jim Collins: The findings of the Good
to Great study will surprise many readers and shed light on
virtually every area of management strategy and practice. The
findings include:
-Level 5 Leaders: The research team was shocked to discover the
type of leadership required to achieve greatness.
-The Hedgehog Concept (Simplicity within the Three Circles): To
go from good to great requires transcending the curse of
competence.
-A Culture of Discipline: When you combine a culture of
discipline with an ethic of entrepreneurship, you get the
magical alchemy of great results. Technology
-Accelerators: Good-to-great companies think differently about
the role of technology.
-The Flywheel and the Doom Loop: Those who launch radical change
programs and wrenching restructurings will almost certainly fail
to make the leap.
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5. Who Moved My Cheese? by Spencer Johnson: With over a
million copies in print, the #1 New York Times bestseller Who
Moved My Cheese? An A-Mazing Way to Deal with Change in Your
Work and in Your Life (G.P. Putnam's Sons) has grown from a
guide and training tool for America's top corporations and
organizations to a cultural phenomenon that is changing people's
lives. While a few analytical or skeptical people find the story
too simple on the surface, the vast majority of readers'
responses reveal it is the clear simplicity that makes it so
easy to understand and apply to changing situations at work or
in life.
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6.
Business at the Speed of Thought: Succeeding in the Digital
Economy
by Bill Gates: The CEO and chairman of Microsoft shows how
technology has become key factor in effectively operating
businesses; discusses how the creation of a worldclass digital
nervous system will provide constant learning and promote
success; and provides indepth examples of companies that used
technology to turn failure into victory.
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7.
Crucial Conversations: Tools for Talking when Stakes Are High
by Kerry Patterson, Joseph Grenny, Al Switzler, Ron McMillan,
Joseph Grenny: Learn how to keep your cool and get what you
want when emotions flare. When stakes are high, opinions vary,
and emotions run strong, you have three choices: Avoid a crucial
conversation and suffer the consequences; handle the
conversation badly and suffer the consequences; or read Crucial
Conversations and discover how to communicate best when it
matters most. This wise and witty guide gives you the tools you
need to step up to life's most difficult and important
conversations, say what's on your mind, and achieve positive
outcomes that will amaze you.
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8.
Blue Ocean Strategy: How to Create Uncontested Market Space
and Make Competition Irrelevant by W. Chan Kim, Renee Mauborgne:
Kim and Mauborgne present a non-competitive approach for
achieving high business growth through the development of
uncontested market space with practically limitless potential.
Drawing upon a study of 150 strategic moves spanning more than
100 years and thirty industries, they explain how "value
innovation" renders rivals obsolete and creates new demand. The
authors teach strategy and management at INSEAD in Fontainebleu,
France.
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9.
The Definitive Drucker: The Final Word from the Father of
Modern Management by Elizabeth Haas Edersheim: For sixteen
months before his death, Elizabeth Haas Edersheim was given
unprecedented access to Peter Drucker, widely regarded as the
father of modern management. At Drucker's request, Edersheim, a
respected management thinker in her own right, spoke with him
about the development of modern business throughout his life-and
how it continues to grow and change at an ever-increasing rate.
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10.
Driving Change: The UPS Approach to Business by Mike
Brewster, Fred Dalzell: We see them everywhere—those brown
trucks with the golden logo, the drivers delivering their share
of 14 million parcels handled daily. To most of us, UPS is a
reliable fact of life. But to well-informed businesspeople, Big
Brown is a company to emulate. Quietly and steadfastly, UPS has
earned a reputation as one of the leading companies in America,
known as much for its innovative practices as its skill in
creating satisfied customers and employees.
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11.
True North: Discover Your Authentic Leadership by Bill
George, Peter E. Sims: True North shows how anyone who
follows their internal compass can become an authentic leader.
This leadership tour de force is based on research and
first-person interviews with 125 of today's top leaders-with
some surprising results. In this important audio book, acclaimed
former Medtronic CEO Bill George and coauthor Peter Sims share
the wisdom of these outstanding leaders and describe how the
listener can develop as an authentic leader. True North presents
a concrete and comprehensive program for leadership success and
shows the listener how to create his own.
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12.
The 360 Degree Leader: Developing Your Influence from
Anywhere in the Organization by John C. Maxwell: 360 Degree
Leaders' influence is greater than they know. They have a unique
opportunity to exercise influence in all directions-up (to the
boss), across (among their peers), and down (to those they
lead). When they practice the disciplines of 360 Degree
Leadership, the opportunities will be endless . . . for their
organization, for their career, and for their life.
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13.
The Hands-Off Manager by Steve Chandler, Duane Black: In
The Hands-Off Manager, Chandler and Black offer a new vision for
all managers. With stories, examples, and vibrant activities for
the reader to practice, this book shows any manager-new or
seasoned-how to coach and mentor employees rather than hover
over their shoulders and goad them into action. In this system,
each employee's strengths are honored and honed in a climate of
partnership and mutual goal-setting. Chandler, whose 100 Ways to
Motivate Others is a best-selling favorite with small and large
businesses alike, has called The Hands-Off Manager "my most
original work to date" because it finally solves the age-old
problem of getting the best performance out of people without
frustrating yourself and them.
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14.
Words That Work: It's Not What You Say, It's What People Hear
by Frank Luntz: In Words That Work, Luntz offers a
behind-the-scenes look at how the tactical use of words and
phrases affects what we buy, who we vote for, and even what we
believe in. With chapters like "The Ten Rules of Successful
Communication" and "The 21 Words and Phrases for the 21st
Century," he examines how choosing the right words is essential.
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15.
Firms of Endearment: How World-Class Companies Profit from
Passion and Purpose by Rajendra Sisodia, David B. Wolfe, Jagdish
Sheth: It's a fact: People are increasingly searching for
higher meaning in their lives, not just more possessions. This
trend is transforming the marketplace, the workplace, and the
very soul of capitalism. Increasingly, today's most successful
companies are those who've brought love, joy, authenticity,
empathy, and soulfulness into their businesses: companies that
deliver emotional, experiential, and social value, not just
profits. Firms of Endearment illuminates this: the most
fundamental transformation in capitalism since Adam Smith. It's
not a book about corporate social responsibility: it's about
building companies that can sustain success in a radically new
era.
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16.
What Got You Here Won't Get You There: How Successful People
Become Even More Successful by Marshall Goldsmith, Mark Reiter:
The Harvard Business Review asked Goldsmith, “What is the most
common problem faced by the executives that you coach?” Inside,
he answers this question by discussing not only the key beliefs
of successful leaders, but also the behaviors that hold them
back. He addresses the fundamental problems that often come with
success–and offers ways to attack these problems. Goldsmith
outlines twenty habits commonly found in the corporate
environment and provides a systematic approach to helping you
achieve a positive change in behavior.
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17.
Outside Innovation: How Your Customers Will Co-Design Your
Company's Future by Patricia B. Seybold: In Outside
Innovation, Patricia Seybold, author of the best-selling
Customers.com and The Customer Revolution, argues that the only
way organizations can break out of the pack is to open up their
entire business to passionate customers and welcome them into
every aspect of product and service design. In fact, those
companies that bring customers into the innovation process—the
ones that innovate from the outside in—will create products that
better meet the needs of prospective customers, revolutionize
business models and practices, and build fanatically loyal
customers.
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18.
Wikinomics By Don Tapscott, Anthony D. Williams: Today,
encyclopedias, jetliners, operating systems, mutual funds, and
many other items are being created by teams numbering in the
thousands or even millions. While some leaders fear the heaving
growth of these massive online communities, Wikinomics proves
this fear is folly. Smart firms can harness collective
capability and genius to spur innovation, growth, and success.A
brilliant guide to one of the most profound changes of our time,
Wikinomics challenges our most deeply rooted assumptions about
business and will prove indispensable to anyone who wants to
understand competitiveness in the twenty-first century.
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19.
Leading with Character: Stories of Valor and Virtue and the
Principles They Teach by John J. Sosik: "What kind of
character strengths must leaders develop in themselves and
others to create and sustain extraordinary organizational growth
and performance? The author, John J. Sosik, answers this
question by reviewing what is known about the connection between
authentic transformational leadership and positive psychology.
He summarizes a wealth of leadership knowledge in a unique
collection of stories about 25 famous leaders from business,
history and pop culture." The author includes dozens of
interesting examples, vivid anecdotes, and clear guidelines to
offer readers an in-depth look at how character and virtue forms
the moral fiber of authentic transformational leadership.
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20.
Leading at a Higher Level: Blanchard on Leadership and
Creating High Performing Organizations by Ken Blanchard: In
Leading at a Higher Level, Blanchard and his colleagues have
brought together all they've learned about world-class
leadership. You'll discover how to create targets and visions
based on the “triple bottom line”...and make sure people know
who you are, where you’re going, and the values that will guide
your journey.
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21.
Mastering Business Negotiation: A Working Guide to Making
Deals and Resolving Conflict by Roy J. Lewicki, Alexander Hiam:
A handy resource for any leader or manager who needs practical
strategies and ideas when conducting business negotiations.
Grounded in solid research, the authors - experts in the field
of business negotiation - reduce the huge volume of available
information into an accessible handbook for busy executives who
need to prepare for everyday negotiations as well as for more
demanding and complex negotiation situations.
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22.
Exceptional Selling: How the Best Connect and Win in High
Stakes Sales by Jeff Thull:"Thull's leading-edge thinking
makes this book extraordinary. This straightforward guide to
communicating across all cultures with credibility and respect
will give you a significant competitive advantage in a complex
and crowded global marketplace." —Guenter Lauber, Vice
President, Siemens Energy & Automation, Inc., EA Systems
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23.
Know-How: The 8 Skills That Separate People Who Perform from
Those Who Don't by Ram Charan: For well over four decades,
Ram Charan has been learning in the most visceral way the
underlying reasons why leaders succeed and fail. As one of the
most influential advisers to top management teams of leading
companies around the world, he has had a front-row seat to
observe the cause and effect of leadership practices and
behaviors.
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24.
Success Built to Last: Creating a Life That Matters by Jerry
Porras, Mark Thompson, Stewart Emery: Imagine discovering
what successful people have in common, distilling it into a set
of simple practices, and using them to transform your life and
work. Authored by three legends in leadership and self-help —
including Built to Last co-author Jerry Porras — it challenges
conventional wisdom at every step. Success Built to Last draws
on face-to-face, unscripted conversations with hundreds of
remarkable human beings from around the world. Meet
billionaires, CEOs, presidents of nations, Nobel laureates and
celebrities — the rich, the famous and the unknown.
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25.
Green to Gold : How Smart Companies Use Environmental
Strategy to Innovate, Create Value, and Build Competitive
Advantage by Daniel Esty, Andrew S. Winston:This book
explores what every executive must know to manage the
environmental challenges facing society and business. Based on
the authors' years of experience and hundreds of interviews with
corporate leaders around the world, Green to Gold shows how
companies generate lasting value, cutting costs, reducing risk,
increasing revenues, and creating strong brands, by building
environmental thinking into their business strategies. Daniel C.
Esty and Andrew S. Winston provide clear how-to advice and
concrete examples from companies like BP, Toyota, IKEA, GE, and
Nike that are achieving both environmental and business success.
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26.
Execution: The Discipline of Getting Things Done: by Larry
Bossidy, Ram Charan: Bossidy, an award-winning executive at
General Electric and Allied Signal, came out of retirement to
tend to Honeywell (and bring it back to prominence) after it
failed to merge with General Electric. Charan has taught at
Harvard and Kellogg Business Schools. Collaborating with editor
and writer Burck, they present the viewpoint that execution
(that is, linking a company's people, strategy, and operations)
is what will determine success in today's business world.
Bossidy and Charan aver that execution is a discipline integral
to strategy, that it is the major job of any business leader
hoping not just to be a success but to dominate a market, and
that it is a core element of corporate culture.
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27.
Bag the Elephant: How to Win & Keep Big Customers by Steve
Kaplan: Bag the Elephant is all about how smart
businesspeople can woo and keep those all-important
elephants—the big, make-or-break customers. Like its companion,
the New York Times bestseller Be the Elephant, it is filled with
dynamic advice and real-life examples, delivered in an
energetic, straight-shooting fashion that gets right to the core
of its powerful idea—how to land the account that will put you
over the top. Here are six keys to achieving the elephant
mindset and understanding the big customer. How to map and use a
big company's red tape to your advantage. Why the elephant needs
you as much as you need it. Preparing yourself and your pitch.
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28.
Search: How Google and Its Rivals Rewrote the Rules of
Business and Transformed Our Culture by John Battelle: What
does the world want? According to John Battelle, a company that
answers that question—in all its shades of meaning—can unlock
the most intractable riddles of business and arguably of human
culture itself. And for the past few years, that’s exactly what
Google has been doing. But The Search offers much more than the
inside story of Google’s triumph. It’s a big- picture book about
the past, present, and future of search technology and the
enormous impact it’s starting to have on marketing, media, pop
culture, dating, job hunting, international law, civil
liberties, and just about every other sphere of human interest.
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29.
Talent Is Never Enough: Discover the Choices That Will Take
You Beyond Your Talent by John C. Maxwell: Leadership expert
Dr. John C. Maxwell knows that people are never successful by
talent alone, and in this book he outlines the 13 crucial things
you can do to maximize your natural talents and become a
"Talent-plus" person. There are 13 chapters on maximizing your
talent, each helping build on the foundation of your abilities.
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30.
Leader's Legacy by James M. Kouzes, Barry Z. Posner: In
this provocative book, leadership experts and authors of the
best-selling The Leadership Challenge, Jim Kouzes and Barry
Posner take on a unique challenge and explore the question of
leadership and legacy. Kouzes and Posner examine in twenty-two
chapters the critical questions all leaders must ask themselves
in order to leave a lasting impact. These powerful essays are
grouped into four categories: Significance, Relationships,
Aspirations, and Courage. In each essay the authors consider a
thorny and often ambiguous issue with which today’s leaders must
grapple issues.
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31.
The Speed of Trust: The One Thing that Changes Everything by
Stephen M. R. Covey: In the riveting style of The Tipping
Point, Stephen M. R. Covey uncovers the overlooked and
underestimated power of trust in a gripping look into what he
calls "the one thing that changes everything." Groundbreaking
and paradigm-shifting, The Speed of Trust demonstrates that
trust is a hard-edged, economic driver -- a learnable and
measurable skill that makes organizations more profitable,
people more promotable, and relationships more energizing.
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