Business SMART:

SMART Co-op Marketing Teams

 

By: Dennis A. Conforto
Chairman & CEO of A-Z Media Group, Inc.

One of the most successful category segments of all time has been the car industry. I am a great believer in not re-inventing the wheel and learning from the success of others. I believe that it would be wise for the scrapbooking industry to imitate the steps that the car industry has taken to grow.

When the car industry started out about 100 years ago, it was every manufacturer for himself. Each manufacturer set up their own dealerships so that they could control what was happening both at the manufacturing and retail ends of the business. At the time, cars were still new and novel and this model worked. However, after the great depression, hard times fell on the auto industry and retailers were allowed to carry multiple brands of cars. Soon thereafter, there was an onslaught foreign manufacturers entering into the market. Car manufacturers went to war with each other.

By the later part of the 1950’s the great world wars were over, and America’s economy started to really take off. The auto industry realized that they were competing for the same dollars that other industries were. The car industry started to see a decline in their sales and so industry leaders decided that they should work together. They reasoned that to make things happen, they needed to take several steps.

Here are a few of the things they did to control so much of the consumers disposable income.

1. They purchased the best retail locations in North America.
2. They shared the locations and created a mile of cars everywhere.
3. They controlled the news and product releases from Detroit.
4. They created advertising alliances with the newspapers and created an “auto” section in every newspaper throughout the country.
5. They jointly advertised the whole product category and also advertised individually.
6. They made sure they didn’t duplicate the brands within the same market area
7. Together they saw that anyone who didn’t sell cars was their major competitor.

Now what can the scrapbooking industry learn from this? Well here are some things I would recommend to retailers who believe that the scrapbooking industry needs more exposure to dramatically increase its sales.

1. Reduce the number of manufacturers you brand in your store. This way, your store won’t look like and carry all the same products of the other independent retailers. There are enough manufacturers out there for scrapbooking retailers to both stay out of each others way and to help each other grow just like the car industry figured out.

2. Work with other scrapbooking retailers within the same marketplace. It is likely that you currently consider these other retailers your competitors, but soon you will see them as allies. The scrapbooking retailer’s true competition is not another scrapbooking store; it is any business that competes for the disposable income that could be spent on scrapbooking. For example, a car dealer is a bigger competitor to the industry than another scrapbooking retailer.

3. Work with fellow retailers to promote the scrapbooking category in your marketplace. A joint effort will help grow the industry overall, so everyone wins. To make this work, real money has to be spent on advertising and sales promotions. In fact, any strong retail business should spend about 5% of sales to promote your business.

4. Create a scrapbooking section in your local newspaper. Get the majority of the scrapbooking retailers in your market to spend ad dollars in that section. You want the newspapers to provide their readership with 40% content and 60% advertising so that readership for that section goes up 200% - just like the car industry.

To this end, The SMART Group is now creating SMART Co-op Marketing Teams across North America to help raise awareness of the scrapbooking category. This program will help retailers in each market across to reach their full sales potential. Many of the nation’s best trade brand manufacturers are fully supporting this program. We believe it is critical that this program get off the ground fast so that we can solve the biggest issue we all face right now, which is seeing our sales all grow by another 50%.

To learn more about SMART Co-op Marketing Teams and to have The SMART Group come to your local market, click here.

And that is what being business SMART is all about…